**Apply as soon as possible with the Lufthansa portal**
You are a digital pioneer? Ask yourself, “What would I do differently if I could change it?” Let’s turn your ideas into reality. Join a dynamic team of digital enthusiasts and professionals and be part of the creative and vibrant team spirit. Become part of the Lufthansa Group Digital Hangar in Frankfurt am Main.
Tasks
As an Intern Digital Product Experience & User Research, I play a key role in supporting the Digital Hangar’s research efforts by managing the local User Research Lab, ensuring everything runs smoothly from start to finish. Besides this I support the Product Domain team in a variety of tasks.
- I will manage our on-site user research lab, allowing our 50+ product teams to get the best insights. This includes managing the research schedule, making sure everything runs smoothly from recruiting participants to wrapping up data collection.
- In collaboration with the product teams I invite participants to research sessions, following all the established protocols.
- Additionally, I support with setting up equipment, ensuring software works perfectly, and keeping the environment comfortable and professional.
- I support our researchers during sessions and provide logistical help, take detailed notes, and be their right-hand person.
- Together with the team I keep everything well-documented and easy for the stakeholders to access.
- I also lend a hand to the Product Domain management team.
Benefits
- Free snacks / drinks
- Mentoring
- Hybrid working possible
- Subsidized public transport
- Flexible working hours
- Special deals with selected partners
- Free parking
- Company sports / gym
- Employee events
- Development programs / Training options
- Cafeteria
- Part-time models
- Business cell phone / iPad
